This Privacy Policy explains how Vigipro Security collects, uses, stores and protects personal data when you use this website, contact us, request a consultation or engage with our security services.
Vigipro Security is operated by Fame Capital Group. Our registered details are shown in the footer of this website. You can contact us at info@vigiprosecurity.com.
Information we collect
We may collect information you provide directly, including your name, email address, telephone number, organisation, role, site location, service requirements, risk concerns and any information included in messages or consultation requests.
When you use the website, we may also process limited technical information such as browser type, device information, pages visited, approximate usage activity and security logs. The site may store local preferences such as theme, text size, reduce motion choice and PWA cache data on your device.
How we use information
- To respond to enquiries and request-protection emails.
- To assess your security needs and prepare a suitable proposal.
- To manage client relationships, service delivery, reporting and account administration.
- To protect our website, systems, staff, clients and operations from misuse or security incidents.
- To improve website usability, accessibility preferences and offline PWA performance.
- To meet legal, regulatory, insurance, audit and record-keeping obligations.
Legal bases for processing
Depending on the context, we process personal data because it is necessary to take steps before entering into a contract, to perform a contract, to meet legal obligations, or because we have a legitimate interest in running a secure and responsive business. Where we rely on consent, you can withdraw it at any time.
Cookies, local storage and PWA data
The website is designed to be lightweight and does not require advertising cookies. It may use browser local storage for preferences such as dark mode, text size, reduce motion and tap feedback. The Progressive Web App may cache site files on your device so the site loads quickly and can remain available offline.
You can clear this data through your browser settings or by using the Clear Cache option in the website settings panel.
Sharing information
We do not sell personal data. We may share information with trusted operational staff, vetted service partners, IT and hosting providers, professional advisers, insurers, auditors, regulators or public authorities where this is necessary and lawful.
Retention
We keep personal data only for as long as needed for the purpose it was collected, including enquiry handling, service delivery, legal compliance, insurance, dispute management and business records. When information is no longer needed, we delete it or anonymise it where practical.
Your rights
Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to the use of your personal data, request portability, or withdraw consent. You also have the right to complain to the UK Information Commissioner's Office.
For privacy questions or rights requests, email info@vigiprosecurity.com with "Privacy Request" in the subject line.
Updates
We may update this Privacy Policy when our services, website features or legal obligations change. The latest version will always be available on this page.